[HatchedDesignForum] Santi Access forbidden

 

Heather,

Few days ago we bought a new server. This new server has a new IP address.
Your browser probably has the old IP cached.

To resolve this please do following:

Click Start and type cmd in the search field.
Press Enter
A black window comes up.

In the black window enter following next to the C: prompt:
ping hatchedinafrica.com
press Enter.
A list with IPs comes up. The IP should show 198.24.129.195

If it returns 206.217.140.203 do the following
In the black window enter following next to the C: prompt:
ipconfig /flushdns
press Enter
This clears your local DNS cache.

This will resolve your issue.

Thank you,
Johan
www.hatchedinafrica.com IT & Development

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